Course Description

Good communication is the very lifeblood of a succesful project. Effective communication does not happen by chance, it needs to be planned. This course focuses on all aspects of communications in a project environment.

Booking Details

To book this course contact us on 08707 303 400 or use the "Contact Us " form to register your interest

Course Duration

1 Day – training can be delivered either at your place of work, our offices or a suitable 3rd party venue.

Course Objectives

This course is suitable for anyone wishing to more effectively plan and manage communications the projects they are responsible for.

Pre-Requisites

A basic knowledge of Project Management techniques is useful but not essential. Familiarity with Microsoft Project and the Microsoft Office suite of tools is also useful but not mandatory.

Course Content

The need for Effective Communication    
Project Communications    
Facts about Communication    
The Value of Face to Face Communication    
How to Encourage Face to Face Communication    
Personalities and their Influence on Communications    
Employing the right medium    
Barriers to Effective Communication    
Methods of Communication    
Calculating the Number of Communications Channels
Hints for Effective Communication    
Key Elements of Project Communications Management    
Communications Planning
Stakeholder Analysis    
    
Managing Stakeholders    
Stakeholder Expectations Management
    
The Issue Log    
Elements of the Project Communications Plan
Project Communications Stakeholder Analysis    
Gathering Information    

Conducting Meetings - Before    
Provide Documentation    
Remember to Book    
Conducting Meetings - During    
Conducting Meetings - After

Follow up on Action Plans
Distribution of Information    
Distributing Information in an Effective and Timely Fashion    
Using Pro-Forma Documentation    
Project Description    
Project Issues Log    
Project Performance Reporting    
Who needs to know what?    
Format & Frequency    
How to Improve your Project Communications    
Using Email Effectively    
Using Software to aid Effective Communications    

Booking Details

To book this course contact us on 08707 303 400 or use the "Contact Us " form to register your interest